Patient Administration Officer

In January 2027, Medikon is opening a new location at Genfergasse 11 in Bern, a two-minute walk from the railway station. Across two floors, 49 treatment rooms are being created. Medikon was founded in 2025 and today brings together more than 50 specialists.

You will help shape the new location right from the outset, and we look forward to welcoming you.

As the first point of contact for patients, you help shape how the new location runs.

Your responsibilities

• You accompany patients from initial registration and appointment scheduling through to ongoing support.

• You manage administrative case work, maintain patient records and clarify insurance matters.

• You prepare reports, applications and requests for cost approval.

• You liaise between patients, doctors, psychotherapists and administrative colleagues.

• You support the management team with organisation and projects.

• You review established procedures and help develop processes for the new location.

What you bring

• Commercial training or a comparable qualification

• Administrative experience, ideally within the healthcare sector

• Confidence in using MS Office; familiarity with Tomedo is an advantage

• Fluent German as well as good French and English language skills

• A structured, independent way of working and genuine pleasure in engaging with people

What you can expect from us

• The chance to help shape the new location from the start, with short decision-making paths

• 27 days of annual leave, flexible working hours and working from home where your duties allow

• Five paid training days and a training budget of CHF 2,500 per year

• A contribution towards a public transport travelcard and fleet discounts on vehicles

• A CHF 3,000 bonus for a recommendation that leads to a new hire

• Digital, paperless working in new premises

• Team events and an open, appreciative culture