Online therapy

How does a video session work?

Very much like an in-person appointment at our centre. At the agreed time, you connect with your clinician via our video platform. Initial consultations and follow-up reviews can be conducted in this way simply and confidentially.

For the session, you need a device with a camera and microphone, as well as a stable internet connection. Please choose a space where you cannot be overheard and where you will be undisturbed throughout the appointment. If you share your home with others, headphones can be helpful.

Our therapists are trained in online therapy. If speaking on camera feels unfamiliar at first, please feel free to mention it. There is always time and space to address this.

How should I prepare for the appointment?

There is very little preparation required. If you have reports from previous treatments, for example from a clinic or another practice, please have them to hand. The same applies to your medication plan or a list of the medications you are currently taking.

It can be helpful to jot down a few notes beforehand. During the conversation, your clinician will give you the time to speak and ask questions where relevant to the assessment.

How confidential is a video session?

Everything you share during the consultation is just as protected as during an in-person appointment. We conduct online sessions via a certified Swiss video platform that complies with medical data protection requirements. Your clinician is bound by professional confidentiality, via video just as at our centre.